Lehua Lane Privacy Policy

Effective as of May 23, 2025

At Lehua Lane Gifting Co., we care about your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, you agree to the terms of this Policy.

This Privacy Policy may be updated from time to time. We’ll post the revised version here with a new effective date. If you have questions, feel free to contact us at hannah.lorenz@lehualane.com.

1. Information We Collect

We collect the following types of information through our website:

Information You Provide Directly:

  • Email addresses submitted through our waitlist form or future inquiry forms.

  • Sales-related information you may submit in future forms, such as your name, company, gifting preferences, or custom order details.

  • Marketing preferences, including whether or not you choose to opt into promotional emails (applicable to future forms).

Information Collected Automatically:

  • Usage data, such as pages visited, time on site, referring pages, and general browsing behavior.

  • Device and browser information, including IP address, browser type, and operating system.

This information may be collected using:

  • Cookies and similar technologies (set by Squarespace or third parties).

  • Tracking pixels and tags, including Meta Pixel, LinkedIn Insight Tag, and YouTube tracking tools, which we use to serve relevant ads to visitors who have interacted with our site.

Squarespace may collect anonymized or aggregated data on our behalf for analytics or security purposes. You can refer to Squarespace’s Privacy Policy for more detail.

2. How We Use Your Information

We use the information we collect to:

  • Send you updates about Lehua Lane, including announcements, product launches, and marketing communications (if you've opted in).

  • Understand how visitors use our website, so we can improve our content, navigation, and overall experience.

  • Serve personalized advertising on platforms like Meta, LinkedIn, and YouTube, based on how you’ve interacted with our site.

  • Support future sales inquiries, including preparing quotes or proposals based on information you submit.

  • Ensure website performance and security, including monitoring usage patterns and detecting any unauthorized activity.

If you decide to provide us with your contact information, you agree that we may send you communications via email and phone. You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any message or contacting us directly at hannah.lorenz@lehualane.com.

When you visit our site, you’ll see a cookie banner notifying you that cookies are used. By continuing to use the site, you consent to the use of cookies. You can manage or delete cookies at any time through your browser settings.

3. Cookies & Tracking Technologies

Like many websites, we use cookies and similar technologies to improve your experience and understand how visitors interact with our site.

Cookies help us:

  • Analyze site traffic and visitor behavior

  • Improve site performance and design

  • Show you relevant ads through platforms like Meta, LinkedIn, and YouTube

When you visit our site, you’ll see a cookie banner notifying you that cookies are in use. By continuing to use the site, you agree to our use of cookies. You can manage or delete cookies at any time through your browser settings. 

Some cookies on our site may be placed by third-party tools, including:

  • Squarespace Analytics

  • Meta Pixel

  • LinkedIn Insight Tag

  • YouTube tracking

4. Information Sharing

We do not sell your personal information. However, we may share your information with trusted third-party service providers who help us operate our business, including:

  • Email marketing tools (such as Squarespace Email Campaigns) to send newsletters or promotional content

  • Order and inventory systems (such as Craftybase) to manage gift production and fulfillment

  • Payment processors (such as Square and Squarespace Commerce) to securely process transactions

  • Advertising platforms (including Meta, LinkedIn, and YouTube) to deliver targeted ads based on your interactions with our site

These partners are only given access to the information they need to perform their services and are not permitted to use your data for other purposes.

We may also share information:

  • To comply with legal obligations or government requests

  • To protect our rights, safety, or property, or that of others

5. Reviews and Testimonials

If you share a testimonial or review about Lehua Lane Gifting Co.—whether directly with us or on a public site like Google, Yelp, or Facebook—you agree that we may repost or reference it on our website or in our marketing materials.

If you’d like us to remove a testimonial you previously submitted or shared, please contact hannah.lorenz@lehualane.com.

6. Security

You can be assured that personal information collected through this site is secure and is maintained in a manner consistent with generally accepted standards of technology and operational security in order to protect the information from loss, misuse, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.

If you have reason to believe that your interaction with us is no longer secure, please contact us right away at hannah.lorenz@lehualane.com. 

7. Data Retention

We keep personal information for as long as it’s relevant to the purposes described in this Privacy Policy. This may include:

  • Staying in touch about your interest in Lehua Lane

  • Fulfilling orders or responding to inquiries

  • Meeting legal, tax, or business recordkeeping requirements

We do not currently have an automatic data deletion policy. However, if you’d like us to delete your personal information, please contact us at hannah.lorenz@lehualane.com and we will review your request in accordance with applicable laws.

8. Children’s Privacy

Lehua Lane is a business-to-business service and is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without verified parental consent, we will delete that information promptly.

9. Merger and Acquisition

In the event that Lehua Lane Gifting Co. is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. Please be aware that once the information is transferred, your privacy rights may change.

10. Governing Law

This Privacy Policy is governed by and interpreted in accordance with the laws of the State of Hawaiʻi, without regard to its conflict of law principles.

By using our website, you consent to the jurisdiction and venue of the courts located in Hawaiʻi for any disputes related to this policy or your use of the site.

11. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Lehua Lane Gifting Co.
Email: hannah.lorenz@lehualane.com